Every call answered, every lead routed, every job asked for a review.
Missed calls get a text back within a minute. Website leads land in your CRM and on your phone at the same time. After hours, an assistant answers, takes a message, and texts it to you. Two days after a finished job, one review request goes out, and never a second. Set up in a week, for a flat price, without hiring anyone.
2:15 PM, text sent: "Sorry we missed you. This is Whitfield Plumbing, what can we help with?"
2:16 PM, reply: "Water heater is leaking, can someone come today?"
2:16 PM, your phone: new lead, water heater, Milford, call back now.
From a missed call to a booked job.
Tell me how the phone gets answered today
Who picks up, what happens when nobody can, and where leads go now. A form, not a meeting.
Live on your number in a week
Missed-call text-back, website leads routed to your CRM and your phone, after-hours answering, and the review request, all in your company's name.
Four numbers every Monday
Calls in, calls answered within five minutes, leads in, reviews asked for. One short email, no dashboard.
- 1Tell me how the phone gets answered today
- 2Live on your number in a week
- 3Four numbers every Monday
Missed-call text-back
A text from your number within a minute of a missed call, so the caller knows someone saw it and stays on the line with you instead of dialing the next company.
Leads routed, not buried
Every website form lands in your CRM with the job details filled in and on your phone as a text at the same moment.
After-hours answering
An assistant picks up when you cannot, says it is an assistant, takes a name and what they need, and texts you the message. It never quotes a price or books a job.
One review ask per job
Two days after a finished job, one text asks for a Google review. Once per customer, ever. A low rating comes to you as a call to make, not a public review.
What the front desk costs.
The CRM subscription and the phone number are opened in your company's name and billed to you by those companies, about $97 a month for the CRM plus call minutes. The monthly covers running it, fixing what breaks, and the Monday numbers. You get every number in writing before the work starts.
Frequently asked questions.
How much does the front desk cost?
$1,500 to set it up and $250 a month to run it. The CRM subscription and the phone number are in your name and are billed to you by those companies, about $97 a month for the CRM plus call minutes. You get every number in writing before the work starts.
What happens when I miss a call?
The caller gets a text within a minute from your business number, so they know a person saw the call. You get a text with their number. If you call back inside a few minutes, most people are still holding the phone.
What happens after hours?
An assistant answers, says it is an assistant, takes the caller's name and what they need, and tells them the team will call back. You get the message as a text. It does not quote prices or book jobs.
Where do my website leads go?
Into your CRM as a new contact with the job details filled in, and to your phone as a text at the same moment. Nothing sits in an inbox waiting to be found.
Do I need a new phone number?
No. The number on your trucks and your Google listing stays yours. A second number sits behind it to handle the texting, and callers never have to learn it.
Which CRM does this use?
A GoHighLevel account opened in your company's name, so you own it. If you already run Jobber or Housecall Pro, the leads and messages can go to your phone and email instead, and the CRM piece is skipped.
Will my customers get spammed?
No. One review request goes out two days after a finished job, once per customer, ever. Nothing else is sent to customers automatically without your say-so.
What do you need from me?
How the phone is answered today, the number, who should get the texts, and access to your Google listing. It is a form, not a meeting. Setup takes about a week from there.
What do I get every Monday?
One short email with four numbers: calls that came in, calls answered within five minutes, leads that came in, and reviews asked for. No dashboard to log into.
Can I cancel?
Yes, month to month. The accounts are in your name, so the setup stays with you if you stop paying the monthly.
Do you build the website too?
Yes. Most companies do both, because the form on the site is what feeds the front desk. See the websites page for pricing.
How do I start?
Send a note through the contact form and say what kind of company you run and how many people answer the phone today. The reply comes from Josh, not a sales team.
Before you hire anyone.
What a contractor's website needs to book jobs
The handful of things that decide whether someone standing in their driveway calls you or the next company.
What a custom website costs
Real ranges for DIY builders, template designers, custom builds and agencies, and what actually moves the number.
The website that feeds the front desk
Custom sites from $1,500, most between $2,500 and $5,000, live in a week. The form on the site is where the leads come from.